Twopol privacy policy

This Privacy Policy describes how your personal information is collected, used and shared when you use or purchase something from twopol.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Website, we automatically collect certain information about your device, including information about the web browser, IP address, time zone and some of the cookies installed on your device. As you navigate the Site, we also collect information about the individual web pages or products that you view, the websites or search terms that brought you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect device information using the following technologies:

- “Cookies” are data files stored on a device or computer that often contain an anonymous unique identifier. Further information about cookies and how to disable cookies can be found at http://www.allaboutcookies.org.
- "Log files" log actions on the Site and collect information such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamp.
- "Web beacons", "tags" and "pixels" are electronic files used to collect information about how you navigate the Website.
[[INSERT DESCRIPTION OF OTHER LOGGING TECHNOLOGIES USED]]
When you purchase or attempt to purchase something on the Site, we also collect certain information about you. This includes name, billing address, shipping address, payment information (including credit card numbers [[INSERT OTHER APPLICABLE PAYMENT METHODS]]), email address and telephone number. We refer to this information as “Order Information.”

[[INSERT OTHER INFORMATION COLLECTED: OFFLINE DATA, PURCHASED MARKETING DATA/LISTS]]

When we use “personal information” in this Privacy Policy, we mean both device information and order information.

HOW DO WE USE YOUR PERSONAL DATA?

We typically use the order information we collect to fulfill orders we receive through the Site (including, but not limited to, processing your payment information, arranging for shipping, and sending you invoices and/or order confirmations).

We also use this order information to:

communicating with you;
Checking our orders for potential risks or fraud and

Providing you with information or advertising relating to our products or services, provided this is consistent with your privacy settings.
[[INSERT OTHER USES OF ORDERING INFORMATION]]
We use the device information we collect to check for potential risks and fraud (in particular your IP address) and generally to improve and optimize our website (for example, by analyzing our customers' navigation behavior and their interaction with the website and to assess its success our marketing and advertising campaigns).
[[INSERT OTHER USES OF DEVICE INFORMATION INCLUDING: ADVERTISING/RETARGETING]]
DISCLOSURE OF YOUR PERSONAL DATA

We share your personal information with third parties who assist us in using your personal information as described above. For example, we use Shopify to run our online store. For more information about how Shopify uses your personal information, please visit: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how our customers use the website. Further information on how Google uses your personal data can be found here: https://policies.google.com/privacy?hl=de. You can deactivate Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
[[INSERT IF REMARKETING OR TARGETED ADVERTISING IS USED]]
BEHAVIOR-BASED ADVERTISING
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted ads here:
[[
INSERT OPT-OUT LINKS FROM THE SERVICES USED.]]
COMMON LINKS INCLUDE:
FACEBOOK – https://www.facebook.com/settings/?tab=ads
GOOGLE – https://www.google.com/settings/ads/anonymous
BING – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
]]
In addition, you may opt out of some of these services through the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not change our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.

EUROPE - PRIVACY POLICY

YOUR RIGHTS
If you are a European resident, you have the right to access, request correction, update or deletion of the personal information we hold about you. If you would like to exercise this right, please contact us using the contact details below.
If you are a European resident, please note that we process your data to fulfill contracts with you (e.g. when you place an order through the Website) or to pursue our legitimate business interests mentioned above. Please also note that your information will be transferred outside of Europe, including Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will retain your order information for our records unless you ask us to delete this information.

MINIMUM AGE
The Website is not intended for persons under 18 years of age.

CHANGES
We may change this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.
CONTACT
If you require more information about our privacy practices, have any questions, or would like to make a complaint, please contact us by email at info@twopol.de or by post at the address below:

Lübecker Straße 1, Hamburg, Hamburg, 22087, Germany